SMS/TCPA COMPLIANCE POLICY

Effective Date: May 10, 2026

At TrustedCBDSource.com (“Company,” “we,” “our,” or “us”), we respect your privacy and are committed to complying with applicable U.S. messaging and consumer communication laws, including the Federal Communications Commission rules under the Telephone Consumer Protection Act (TCPA), the Federal Trade Commission, and other applicable state and federal regulations. This SMS/TCPA Compliance Policy explains how we collect consent, send text messages, and manage mobile communications.

1. SMS PROGRAM OVERVIEW

Trusted CBD Source may offer SMS communications for order confirmations, shipping updates, customer support notifications, product announcements, promotional offers, wellness education updates, and special event or product launch notifications. Participation in our SMS program is voluntary.

2. CONSENT TO RECEIVE TEXT MESSAGES

By providing your mobile phone number and opting in through our website, checkout page, lead form, keyword campaign, or other approved methods, you expressly consent to receive recurring automated or manual text messages from Trusted CBD Source. Consent is not a condition of purchase. By opting in, you acknowledge that you are the authorized user of the mobile number provided, you are at least 18 years old or the legal age required in your jurisdiction, and you agree to receive text communications related to your relationship with Trusted CBD Source.

3. MESSAGE FREQUENCY

Message frequency may vary based on order activity, customer support requests, promotions, product announcements, and account activity. You may receive recurring messages depending on your subscription preferences.

4. MESSAGE & DATA RATES

Standard message and data rates may apply based on your wireless carrier plan. Trusted CBD Source is not responsible for carrier fees, messaging charges, or mobile data costs. Please contact your mobile provider for pricing details.

5. OPTING OUT

You may opt out of receiving SMS messages at any time. To stop receiving text messages, reply with STOP. After opting out, you may receive a final confirmation message. Once unsubscribed, you will no longer receive promotional SMS communications unless you opt in again.

6. HELP & SUPPORT

For help with our SMS program, reply with HELP or contact our support team:

Trusted CBD Source
Email: support@trustedcbdsource.com
Website: TrustedCBDSource.com

7. CARRIER DISCLAIMER

Wireless carriers are not liable for delayed or undelivered messages. Delivery may be affected by mobile carrier availability, device compatibility, network interruptions, and carrier filtering. Trusted CBD Source does not guarantee message delivery timing.

8. PRIVACY OF MOBILE INFORMATION

Your mobile phone number and SMS consent information will not be sold or shared with third parties for their independent marketing purposes. We may share necessary information only with trusted service providers for SMS delivery, customer support, fraud prevention, and legal compliance. Your mobile data is handled in accordance with our Privacy Policy.

9. RECORD OF CONSENT

Trusted CBD Source may maintain records of SMS opt-in consent, including phone number, date and time of consent, method of consent, IP address when applicable, and consent source or form submitted. These records may be maintained for compliance and dispute resolution purposes.

10. PROHIBITED USE

You agree not to submit another person’s mobile number without authorization, use our SMS program for unlawful purposes, or attempt to interfere with messaging systems. Violation may result in removal from our messaging program.

11. CHANGES TO THIS POLICY

Trusted CBD Source reserves the right to update this SMS/TCPA Compliance Policy at any time. Changes become effective upon posting to this website. Continued participation in our SMS communications constitutes acceptance of any updates.

12. CONTACT INFORMATION

For questions regarding this SMS/TCPA Compliance Policy, please contact:

Trusted CBD Source
Compliance Department
Email: compliance@trustedcbdsource.com
Website: TrustedCBDSource.com

Trusted CBD Source
Pure CBD. Real Relief. Trusted Source.